Privacy Policy

1. Introduction

Haven ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, password)
• Household data (chore lists, shopping lists, calendar events, expenses)
• Profile information (avatar, display name)
• Communications within the app (messages, announcements)

2.2 Automatically Collected Information

• Device information (device type, operating system, unique identifiers)
• Usage data (features used, interaction patterns, timestamps)
• Log data (IP address, browser type, access times)

3. How We Use Your Information

• Provide, operate, and maintain the Service
• Improve and personalize your experience
• Process transactions and send related information
• Send administrative notifications, updates, and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to improve the Service
• Detect, prevent, and address technical issues and fraud

4. Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

• Within your household: Information you add to shared features is visible to other household members.
• Service providers: We may share information with third-party vendors who perform services on our behalf (hosting, analytics, customer support).
• Legal requirements: We may disclose information if required by law or in response to valid legal process.
• Business transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, regular security assessments, and access controls.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. You may request deletion of your account and associated data at any time.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

8. Children's Privacy

Haven's Kids & Dependents feature allows parents to create managed accounts for children. These accounts are controlled by the parent and limited in functionality. We do not knowingly collect personal information from children under 13 without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@haven-homeos.com.